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  • M60 Alarm Dialer 10:54 am on March 25, 2013 Permalink |
    Tags: , , , , , M30, , , ,   

    Unmanned Site Alarm System 

    Unmanned Site Alarm System

    Having an unmanned site raises all sorts of questions about how you protect the sites security, the monitoring of any running equipment or processes to the welfare and safety of people or livestock.

    Most of those questions can be fixed by installing various types of monitoring and or alarm systems.Remote Site

    Of course you can have the most advanced alarm system on the planet, monitoring every aspect of your unmanned site, with the loudest bells and strobes. But like the proverbial tree in the forest if there is no one around to hear and respond to the alarm you might as well just have an empty box on the wall.

    This is where the M30 Unmanned Site Alarm Dialler comes in – The M30 connects to your current alarm system or you can wire in all your sensors and monitoring equipment direct to the M30. When the M30 receives an alarm signal it will automatically communicate this to the preprogrammed emergency contact list to inform the current on call personal that there is a problem on site.

    The M30 can connect either to a local PSTN landline or to the GSM mobile phone networks; depending on what you have setup the M30 can send user recordable real speech alarm messages, SMS text messages or data to pagers.

    If you worried about your landline failing or being deliberately tampered with, the M30 can monitor the connected PSTN land line, if this fails or is cut the M30 will automatically switch across to the GSM networks.

    The M30 can also trigger an onsite alarm siren or strobe if you wish.

    Below are some of the features available on the M30;Unmanned Site Alarm

    • 4,8,16 and 56 individual inputs/ channels.
    • Individual user recordable speech and or SMS messages for each input.
    • Voice, SMS, Pager alarm messages
    • PSTN and or GSM phone network connection.
    • Remote 247 Interrogation.
    • Integrated Mains Failure detection.
    • 24 Hour battery Backup
    • Fully Menu and Keypad driven
    • IP56 Industrial enclosure.

    Because the M30 is designed and built by ourselves in the UK if there is a special function you need for your application then we will normally be happy to create it for you.

    The above list is only a small selection of the M30 features, for more comprehensive information please contact us or visit the standard or optional features pages.


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  • M60 Alarm Dialer 10:13 am on March 19, 2013 Permalink |
    Tags: , , , , M30, , , , , , , , ,   

    SMS Dialler 

    SMS Dialler

    The Packs Infotel M30 SMS Dialler is a purpose built and designed machine for the types of harsh environments typically found in industrial and commercial applications.

    THe M30 comes with 4,8,16 or 56 individual inputs as well as all the standard features you would expect from an industrial SMS Dialler including  24 hour battery backup.

    The M30 is used all over the world in a diverse collection of applications such as Pharmaceutical, Power Generation, Security, Cold Storage, Oil / Gas Refineries, Building Management, Food production, Industrial Process Monitoring as well as the protection of humans and livestock.


    SMS Text Messages

    Each individual input of the M30 from 4 to 56 inputs has its own SMS message that is user configurable to about 25 ASCII characters plus each M30 has a station identification, this gives you an easy way to identify from which machine the SMS arrived.SMS Dialler Text Message

    When the M30 goes into alarm and sends the SMS messages to the predefined contact list the end user will receive an individual text message for each input/channel that is in alarm. So for instance if inputs/channels 1, 2, 3 and 4 were active the recipient would get four SMS messages.


    SMS and or Real Speech Messages over PSTN or GSM networks.

    The M30 is unique as it allows you the flexibility of not just sending SMS messages but voice messages as well.

    With the M30 you can also send user recordable real speech voice messages over a connected PSTN land line connection or with an optional module send them over the GSM networks as well.


    The SMS Dialler version of the M30 comes with the same standard features such as

    • 4, 8, 16 or 56 independent alarm inputs.
    • 3 separate Rosters (dial out lists).SMS Dialler
    • SMS and or Real Speech Messages over PSTN or GSM networks.
    • Integrated battery backup.
    • Integrated Mains Failure.
    • Integrated Alarm output.
    • Fully Menu and keypad driven.
    • Industry standard IP56 enclosure.


    The above list is not definitive, also as the M30 is designed and built by ourselves in the UK if there is a feature or function you need for your particular applications then please let us know as we can normally create it for you.


    For more information or pricing on our M30 Auto Dialer please contact us or visit the SMS Dialler page on our site.


    There is also a now a dedicated SMS section on our Blog.


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  • M60 Alarm Dialer 2:14 pm on March 14, 2013 Permalink |
    Tags: , , , , M30, , , , , , , , ,   

    SMS Text Message Feature 

    SMS Text Message Feature

    As of the winter of 2012/13 we have added another new feature to our M30 Alarm Dialler, the ability to send SMS messages in addition to the standard voice messages.

    SMS Text Message Feature

    Each input/channel on the M30 can be configured with a user defined text message of around 25 ASCII characters – so instead of a recipient getting a useless “channel 1” alarm they can receive a useful “Mains Failure Boiler one” message.

    This feature is in addition to the standard voice message option so you can still setup and send user recordable voice messages over the PSTN networks or over the GSM networks with the GSM converter.




    Setting up your M30 is very simple; while entering your alarm contacts phone numbers you can select whether the recipient should get a SMS or a voice message.SMS Text Message Display

    The station identification is a maximum of 31 ASCII Characters.

    All inputs can have an individual identifying text message of up to 25 ASCII characters.



    When the M30 detects an active alarm/s it will send an individual SMS message for each active input to the predefined recipients. E.g. if 4 inputs are active then the on call engineer would get 4 SMS’s.


    Message Example

    Each SMS message is created from the M30’s Station ID (in <> brackets) and the inputs individual message and then followed by an *End of Message*.

    E.g. If channel 1 is in alarm the M30 will send a text message as follows:SMS Text Message

    <Packs Infotel Office> Channel 1 Alarm Condition *End of Message*


    <Sunningdale Landfill> Mains Failure Boiler one *End of Message*

    For more information of the SMS upgrade visit the SMS Feature page or the SMS section on our Blog.

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  • M60 Alarm Dialer 1:03 pm on March 12, 2013 Permalink |
    Tags: , , , , M30, , , , , , ,   

    Auto Dialer with text message 

    Auto Dialer with SMS text message

    The M30 Alarm Auto Dialer is a commercial SMS dialer designed specifically for industrial and harsh environments including the monitoring and protection of humans and livestock.

    The M30 is the tenth type of machine we have built since 1958; during that time we have incorporated many features that have been requested by customers probably making the M30 the most user friendly and feature comprehensive auto dialer on the market.Auto Dialer with text message

    The M30 comes in 4,8,16 and 56 separate input/channel versions and can send either Real Speech messages or SMS text messages to the setup emergency contacts; this allows you to easily differentiate between an alarm call and an alert.


    Text Messages / SMS messages

    The M30 provides the user with a customisable text message for each input / channel – this means that not only can you easily differentiate between the alarms but you are not stuck with a generic “channel 5 alarm condition”, you can setup a more useful “Fire in hanger 2”.

    When the M30 detects an active alarm condition it will automatically transmit an individual message for each active alarm channel.Alarm Text Message Example For example if 4 inputs are active you will receive 4 messages.

    Voice and/or Text Messages

    When setting up your machine you can easily specify the type of alarm message each contact will receive e.g. an SMS message or a Real Speech voice message, it is your choice.

    M30 Features;

    • 4,8,16 and 56 individual inputs.Alarm Dialler with text message
    • PSTN and GSM options.
    • Fully LCD and menu driven.
    • Remote Interrogation.
    • Integrated 24 hr + battery backup
    • Integrated mains failure
    • Industrial IP56 rated enclosure.

    The above list is not definitive and there are many more standard and optional features available. Also because the M30 is designed and built in the UK by ourselves if there is a special function you need, we can normally design and incorporate it into your new machine.



    For more information or pricing on the M30 Auto Dialer please contact us or visit the SMS Dialer section on our site.

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  • M60 Alarm Dialer 9:42 am on March 5, 2013 Permalink |
    Tags: , , , , M30, ,   

    Computer Room Auto Dialer 

    Computer Room Auto Dialer

    We have been designing and building Auto dialers since 1958 and installing them in IT environments since the mid 1970’s, during that time we have refined our designs and added user requested features to allow us to purposely design the M30 for use in Server / Computer rooms or other types of IT centre.

    Because of the  amount of money and time that can be lost by a single PC or Server failure the M30 is purposely designed for Critical environments and has various backup anComputer Room Auto Dialerd fail safe features built in, including 24hr battery backup, test diagnostics, daily test routines and PSTN / GSM network connections.

    4 , 8 , 16 or 56 Individual Inputs – The M30 comes in 4 different versions to give you the exact amount of alarm inputs you require. Each input can be either a Normally Open or Normally Closed contact loop. (If you want to supply voltage then you will need to use a converter module). Each input has its own dedicated real speech or SMS message, so instead of getting a “channel 1 alarm” you get a more useful “computer room 1 high temperature” message.

    GSM Backup – The M30 gives you four options for connecting a phone line;

    1. Via the default PSTN land line connection.
    2. Via a dedicated GSM connection. – Great if you don’t want or can’t have a PSTN connection.
    3. GSM as a backup, the M30 will continually monitor the connected PSTN line, if this fails then the M30 will automatically switch to the GSM network. – Great for critical situations.
    4. You can also connect our SMS module allowing you to send SMS messages in addition to a voice call.

    M30 Features;

    • 4,8,16,56 separate alarm inputs, each with their own dedicated speech messageComputer Room Auto Dialer
    • PSTN Phone line connection
    • GSM Phone line Connection either dedicated line or as a backup option.
    • SMS Text Message Option
    • Integrated 24hr plus battery backup.
    • Remote Integration – you can phone the unit at any time to check its status.
    • Fully Menu and keypad driven.
    • Designed any built for industrial and commercial environments.


    Because the M30 is designed and built by us in the UK, if there is a feature or function you would like please contact us a s we can normally create it for you.

    For more information, help or pricing please contact us or visit our standard features or Auto dialer FAQs pages.


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  • M60 Alarm Dialer 1:09 pm on February 28, 2013 Permalink |
    Tags: , , , M30, ,   

    Auto Dialer System for Remote Equipment Monitoring 

    Auto Dialer System for Remote Equipment Monitoring

     Looking for an Auto Dialer System for remotely monitoring your equipment? We have been designing and manufacturing auto dialer systems since 1958 to securely and reliably remotely monitor equipment in critical and industrial environments all over the world.Auto Dialer System for Remote Equipment Monitoring

    On activation our M30 can not only send real user recordable speech messages but SMS text messages, pages and local alarm signals to inform you when there is a problem on site. Unlike cheap and domestic systems the M30 is clever and can be setup to help you run your business more efficiently – for example; only report alarm calls during certain hours/days or to ring different contact lists depending on which alarm contact is activated.

    The unit can connect to both standard PSTN land phone lines as well as the mobile (cell) GSM networks, meaning the M30 can be fitted in remote locations where it is not possible/practical to get a landline. The GSM line can be used as a backup; so if the land line fails or is cut the M30 will automatically switch to the GSM network.


    Our Auto Dialer systems features include;

    • 4,8,16 or 56 separate alarm contacts.Auto Dialer System
    • Integrated battery backup.
    • Integrated mains failure detection.
    • GSM & PSTN line connections.
    • Remote interrogation.
    • Fully menu and keypad driven.
    • Plus many more….

    The M30 Auto Dialer can take alarm inputs from a multitude of equipment and devices for example;
    •    Volt free Dry Contacts.
    •    N/O or N/C Relays.
    •    Equipment status contacts.
    •    Equipment Alarm contacts.
    •    High / Low Level Sensors.
    •    Temperature Sensors.
    •    Flow Sensors.
    •    Pressure Sensors.
    •    Mains Failure Detectors.

    Our system is very easy to use and will work with all industrial and commercial equipment.


    For more information, help or pricing please contact us or visit our standard features or Auto dialer FAQs pages.

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  • M60 Alarm Dialer 11:00 am on February 25, 2013 Permalink |
    Tags: , , Heavy Duty GSM Auto Dialers, M30   

    Heavy Duty GSM Auto Dialer 

    Heavy Duty GSM Auto Dialer

    The M30 is a Heavy Duty Alarm Autodialer that can work over both the GSM and PSTN phone networks. It is specifically designed for use in hash industrial and commercial environments and comes with all the features that you would expect from a Heavy Duty Auto Dialer.

    Including 4,8,16 and 56 separate inputs, IP65 enclosure, integrated 24 hr battery backup, spike and surge protection onHeavy Duty GSM Auto Dialer all inputs, Military quality components and various backup options.


    Voice over GSM

    The GSM Converter Module allows the M30 to use a GSM mobile connection to send and receive voice calls; this is in addition to a PSTN connection.

    The Module comes with a separate dedicated internal battery backup and is designed as a separate dedicated unit so it can be installed in the best location for a signal, which is often not the best location for installing an M30.

    This Module can be used either to provide a dedicated GSM line if there is no PSTN line available or can be used as a backup device. The GSM module can monitor a connected PSTN line; if that line fails for any reason, the GSM module will automatically switch the M30 to the GSM line.

    Visit the GSM Upgrade page for more information.

     GSM Auto Dialer

    SMS over GSM

    This module works in addition to the standard PSTN and GSM voice modules. It allows you when configuring the unit to specify whether an alarm call recipient gets a Voice message or an SMS.

    If you specify SMS, the recipient will receive an individual SMS for each active alarm channel.

    Each channel has a unique configurable text message, so you are not stuck with standard text e.g. “Fire in hanger 1” instead of “Channel 1 Alarm” etc.

    Visit the SMS Upgrade page for more information.


    M30 Auto Dialer Features include;

    • 4,8,16 or 56 individual alarm inputs.
    • Integrated Backup Battery.
    • PSTN Telephone Line failure sensing (optional).
    • GSM Network dialing and backup (optional).
    • Individual Real Speech Messages.
    • Individual SMS alarm text messages (optional).
    • Fully menu and keypad driven.
    • 999 Approved.


    Check out all of the M30’s features on the Standard Features and Options Features Pages.


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  • M60 Alarm Dialer 3:59 pm on February 19, 2013 Permalink |
    Tags: Alarm Isolate Panels, , M30,   

    Alarm Isolate Panel 

    Alarm Isolate Panel

    The Splitter 2 Alarm Isolate Panel can monitor alarm inputs from up to 16 totally separate devices. For example High / Low Temperature, Mains Failure, Security Alarm Panel, Building Management Systems, Boiler Lockout, Standby Generators, Water levels, Humidity etc.

    The Splitter 2 Alarm Isolate Panel offers both a visual and audible indication of each separate alarm condition and offers you the ability to

    Alarm Isolate Panel

    Alarm Isolate Panel

    individually isolate each input / output at the push of a button


    • 16 Separate Inputs
    • 16 Separate Outputs
    • Bell / Strobe Output
    • Bell / Strobe Isolate
    • Individual Alarm Isolates
    • Mains Failure Detection
    • Adjustable Alarm Delays
    • Alarm Test Button
    • IP56 Enclosure
    • Backup Power Supply

    For more information check out the main Alarm Isolate Panel  page


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  • M60 Alarm Dialer 11:46 am on February 6, 2013 Permalink |
    Tags: , M30, Manuals   

    Updated M30 Alarm Autodialler Manuals 

    To welcome in 2013 we have reissued the M30 Installation and Operating Manuals with all the latest features and enhancements that have been made over the last couple of years – Including the SMS Autodialler Upgrade.

    M30 Manuals

    M30 Manuals

    To download or view the new 2013 Manuals go to our Data sheet / Manuals Page or click the links below


    2013 M30 Autodialler Installation Manual


    2013 M30 Operating Manual





    For More Information or help on our M30 Autodialler please Contact us or check out the M30 Autodialler FAQ Page.

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  • M60 Alarm Dialer 11:53 am on September 21, 2012 Permalink |
    Tags: , M30, ,   

    How to change the Model 30 Alarm Dialler Software 

    How to change the Model 30 Alarm Dialler Software

    The software that controls the M30 can be found on the CPU board, located on the back of the M30 membrane/front panel.
    IMPORTANT: Before changing the M30 software ALL power MUST be disconnected from the M30. To do this first remove the
    Mains power, this could be done at the source, or by simply pulling out the fuse holder located on the Mains block inside the
    It should be noted that the M30 still has power (I.e. The display is still showing information). This is due to the battery back-up
    inside the M30. To disconnect the battery back-up simply press the OFF button located on the Power Supply board, as shown
    in the diagram below, (N.B. The termination plate needs to be removed before access can be made to the mains block and OFF
    When all power has been removed from the M30, there will be NO input indicators lit and the LCD display will be blank, the
    software can now be safely changed.

    M30 Alarm Dialler

    To obtain access to the software remove the 4 retaining screws shown in the diagram above. The Membrane can now be
    removed from the chassis. (Note: there is a cable that connects the CPU to the Power supply, this does not need to be
    disconnected, but it may be easier to fit the software by removing the cable from the CPU board).
    The software is stored in the EPROM and can be located by a White label clearly showing the current software version.
    Below is an example of an EPROM with the software version M30V40STD8, yours may well be different.

    M30 Software EpromBefore removing the old software, note the direction the small notch at the top of the EPROM is facing. Now using a small
    screwdriver, remove the old software and replace it with the new software, ensuring that the notch is facing in the same
    direction as the old software.
    The M30 can now be put back together, I.e. reconnecting the ribbon cable (if removed), placing the CPU/membrane back in to
    the chassis, re-inserting the retaining screws. Once done the only thing left to do is reconnect the Mains and allow the M30 to

    IMPORTANT: It is absolutely vital that the M30 is now tested for all events. (I.e. All alarms are checked and the M30 is tested
    for dialling out, and interrogation.



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