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  M60 Alarm Dialer 1:02 pm on March 28, 2019 Permalink
  Tags: Alarm Dialer ( 71 ), articles ( 69 ), Auto Dialer ( 56 ), event viewer, Hints & Tips ( 15 ), M30 ( 65 ), M60 ( 5 ), M60 Alarm Dialler ( 5 ), Optional Hardware, Optional Software ( 6 ), Remote Alarm Monitoring ( 14 ), SMS Alarm Dialer ( 12 ), SMS Alarm Message ( 20 ), SMS Autodialler ( 12 ), SMS Dialer ( 10 ), Text Message ( 14 )   

  M60 Alarm Dialer Event Viewer Upgrade 

  Event Viewer (Optional)

  The Event Viewer allows for a visual display of the last 4 Events that have occurred on the M60 Alarm Dialler.

  Events are either a dial-out due to an active alarm, or a call-back to cancel the M60 from continuing to dial-out.

  Each Event will use a single line on the display.

  Dial-out Event

  A Dial-out Event will occur whenever the M60 has completed the dialling of a telephone number.
  The Dial-out Event will always show the time followed by the Date and Month and then the first two active alarms separated by a comma. The last character on the line informs the user if there were no other active alarms or there are more active alarms than displayed.

  Call-back/Cancellation Event

  

  A Call-back Event will occur whenever the M60 has been called back to cancel further calls being made.

  The event viewer will always show the last 4 events in sequence,  running from oldest to newest.

  Upgrade options include holding a higher number of events and more detail.

  The M60 Alarm Auto Dialer standard features include;

  • 4, 8, 16, 32 & 56 individual alarm inputs / channels.
  • Individual Speech Messages for each input.
  • Individual SMS Messages for each input.
  • PSTN & GSM Options.
  • Internal Mains Failure Alarm Sensor.
  • 24+ Hour Internal Battery Backup.
  • Fully Menu and Keypad Driven.
  • IP56 Industrial Rated Enclosure.

  Because the M60 is built by us in the UK if there are any special features you require for your project we can normally create them for you.

  The above is only a small subset of the available features on the M60 Alarm Auto Dialer; for a complete list visit the Standard Features and Optional Features pages or contact us for a quote.

   
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  M60 Alarm Dialer 12:06 pm on April 14, 2014 Permalink | Log in to leave a Comment
  Tags: Alarm Dialer ( 71 ), articles ( 69 ), Auto Dialer ( 56 ), Hints & Tips ( 15 ), M30 ( 65 ), Optional Hardware, Optional Software ( 6 ), Software ( 4 ), V50 software   

  New V50 software released for the M30 Alarm Dialer 

  New V50 software released for the M30 Alarm Dialer

  The new V50 software version has many new features and improvements, but the main changes are listed below.

  

  New V50 software released for the M30 Alarm Dialer

  Keypad

  The M30 will now automatically progress to the next slot after a phone number has been added or edited.

  The only exception is if it is already at the last slot in that roster/group.

  Delays

  All Dial out delays on the M30 can now be skipped over/though by simply pressing the “ESC” key.

  This includes the Input delay, Inter-dial out delay and the Extended pause delay.

  Number Skip Dial out Feature

  The M30 now gives you the ability to manually select the number to be dialed from the currently selected roster.

  For example during your weekly tests you don’t want to disturb the person in Dial out 2 as they are on holiday, with this feature you can just skip over them and jump straight Dial out 3.

  When “TEL” appears on the display press the “ESC” key and you will hear a small beep. You can now use the down arrow to cycle though all the Dial out slots in the currently selected roster. (Every time you press the down arrow you will see the Dial out slot number change.)

  If you go too far just keep pressing the down arrow, and the M30 will loop around.

  When you are happy press the “ESC” key again and the M30 will carry on from the chosen number.

   

  For more information and pricing on the V50 Software Upgrade please contact us

   

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  M60 Alarm Dialer 2:38 pm on November 19, 2013 Permalink | Log in to leave a Comment
  Tags: Alarm Dialer ( 71 ), articles ( 69 ), Auto Dialer ( 56 ), Hints & Tips ( 15 ), M30 ( 65 ), Optional Hardware, Optional Software ( 6 ), Remote Alarm Monitoring ( 14 ), SMS Alarm Dialer ( 12 ), SMS Alarm Message ( 20 ), SMS Autodialler ( 12 ), SMS Dialer ( 10 ), SMS Dialer ( 8 ), Text Message ( 14 )   

  CTR Channel to Roster Software Upgrade 

   CTR Channel to Roster Software Upgrade

  On a Standard M30 on when dialing it will select the Duty Roster set by the User (1,2 or 3). The current Duty Roster selected is shown on the top right of the LCD display (e.g. R1, R2, R3).

  

  CTR Channel to Roster Software Upgrade

   

  The Channel to Roster software works differently. When an alarm becomes active, instead of the M30 dialling out on one of the Duty Rosters, the M30 will automatically select a Roster linked to that alarm channel.

  So for Example;

  If Channel 1 is activated it will dial Roster 1.

  If Channel 5 is activated it will dial Roster 5.

  If Channel 10 is activated it will dial Roster 10 etc.

  This software upgrade is great for when you need to communicate different alarms to different people for example the fire brigade for the fire alarm and the maintenance department for the Air Conditioning in the server room.

  This new feature is available either as an option on a new M30 or as a simple software upgrade on a current machine.

  For more information and pricing on the C2R Software Upgrade please contact us

   
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  M60 Alarm Dialer 10:13 am on March 19, 2013 Permalink | Log in to leave a Comment
  Tags: Alarm Dialer ( 71 ), articles ( 69 ), Auto Dialer ( 56 ), Hints & Tips ( 15 ), M30 ( 65 ), Optional Hardware, Optional Software ( 6 ), Remote Alarm Monitoring ( 14 ), SMS Alarm Dialer ( 12 ), SMS Alarm Message ( 20 ), SMS Autodialler ( 12 ), SMS Dialer ( 10 ), SMS Dialer ( 8 ), Text Message ( 14 )   

  SMS Dialler 

  SMS Dialler

  The Packs Infotel M30 SMS Dialler is a purpose built and designed machine for the types of harsh environments typically found in industrial and commercial applications.

  THe M30 comes with 4,8,16 or 56 individual inputs as well as all the standard features you would expect from an industrial SMS Dialler including  24 hour battery backup.

  The M30 is used all over the world in a diverse collection of applications such as Pharmaceutical, Power Generation, Security, Cold Storage, Oil / Gas Refineries, Building Management, Food production, Industrial Process Monitoring as well as the protection of humans and livestock.

   

  SMS Text Messages

  Each individual input of the M30 from 4 to 56 inputs has its own SMS message that is user configurable to about 25 ASCII characters plus each M30 has a station identification, this gives you an easy way to identify from which machine the SMS arrived.

  When the M30 goes into alarm and sends the SMS messages to the predefined contact list the end user will receive an individual text message for each input/channel that is in alarm. So for instance if inputs/channels 1, 2, 3 and 4 were active the recipient would get four SMS messages.

   

  SMS and or Real Speech Messages over PSTN or GSM networks.

  The M30 is unique as it allows you the flexibility of not just sending SMS messages but voice messages as well.

  With the M30 you can also send user recordable real speech voice messages over a connected PSTN land line connection or with an optional module send them over the GSM networks as well.

   

  The SMS Dialler version of the M30 comes with the same standard features such as

  • 4, 8, 16 or 56 independent alarm inputs.
  • 3 separate Rosters (dial out lists).
  • SMS and or Real Speech Messages over PSTN or GSM networks.
  • Integrated battery backup.
  • Integrated Mains Failure.
  • Integrated Alarm output.
  • Fully Menu and keypad driven.
  • Industry standard IP56 enclosure.

   

  The above list is not definitive, also as the M30 is designed and built by ourselves in the UK if there is a feature or function you need for your particular applications then please let us know as we can normally create it for you.

   

  For more information or pricing on our M30 Auto Dialer please contact us or visit the SMS Dialler page on our site.

   

  There is also a now a dedicated SMS section on our Blog.

   

   
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  M60 Alarm Dialer 2:14 pm on March 14, 2013 Permalink | Log in to leave a Comment
  Tags: Alarm Dialer ( 71 ), articles ( 69 ), Auto Dialer ( 56 ), Hints & Tips ( 15 ), M30 ( 65 ), Optional Hardware, Optional Software ( 6 ), Remote Alarm Monitoring ( 14 ), SMS Alarm Dialer ( 12 ), SMS Alarm Message ( 20 ), SMS Autodialler ( 12 ), SMS Dialer ( 10 ), SMS Dialer ( 8 ), Text Message ( 14 )   

  SMS Text Message Feature 

  SMS Text Message Feature

  As of the winter of 2012/13 we have added another new feature to our M30 Alarm Dialler, the ability to send SMS messages in addition to the standard voice messages.

  

  Each input/channel on the M30 can be configured with a user defined text message of around 25 ASCII characters – so instead of a recipient getting a useless “channel 1” alarm they can receive a useful “Mains Failure Boiler one” message.

  This feature is in addition to the standard voice message option so you can still setup and send user recordable voice messages over the PSTN networks or over the GSM networks with the GSM converter.

   

   

  Setup

  Setting up your M30 is very simple; while entering your alarm contacts phone numbers you can select whether the recipient should get a SMS or a voice message.

  The station identification is a maximum of 31 ASCII Characters.

  All inputs can have an individual identifying text message of up to 25 ASCII characters.

   

  Operation

  When the M30 detects an active alarm/s it will send an individual SMS message for each active input to the predefined recipients. E.g. if 4 inputs are active then the on call engineer would get 4 SMS’s.

   

  Message Example

  Each SMS message is created from the M30’s Station ID (in <> brackets) and the inputs individual message and then followed by an *End of Message*.

  E.g. If channel 1 is in alarm the M30 will send a text message as follows:

  <Packs Infotel Office> Channel 1 Alarm Condition *End of Message*

  or

  <Sunningdale Landfill> Mains Failure Boiler one *End of Message*

  For more information of the SMS upgrade visit the SMS Feature page or the SMS section on our Blog.