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  • M60 Alarm Dialer 4:24 pm on April 22, 2013 Permalink |
    Tags: , GSM phone Network, , , , , , ,   

    GSM Speech and Text Dialler 

    GSM Speech and Text Dialler

    The M30 is an industrial GSM Speech and Text Dialler specifically built for harsh and commercial environments.

    The M30 is used around the world by a large variety of companies to protect and monitor an array of situations including High / Low Temperatures, Freezer / Fridge Failures, Power Failures, Equipment Failures, Process Failures, High / Low Water Levels, High / Low Pressures, Security Systems, Building Management, Lone Worker Alarms, Computer Server Rooms, Human Life Support, Horticulture & Livestock Protection.GSM Speech and Text Dialler

    As an industrial designed unit, it comes with all the features you might expect including, 4,8,16 and 56 individual inputs – each input has its own real speech and or SMS message, GSM and or PSTN network connections, 24 hour plus battery backup, and an IP56 enclosure.

    GSM and or PSTN

    The M30 can use both the GSM mobile phone networks and also the PSTN land line networks to send out alarm messages.

    The GSM can be setup either as a permanent communication medium or act as a backup incase the PSTN landline is cut or has failed.

    GSM Speech

    Each input on the M30 has its own user recordable real speech message not a prerecorded or robotic voice; you can setup the unit to say what ever you wish. There is also a general machine identification message to allow you to easily differentiate between multiple machines and also to comply with BT regulations.

    SMS Text messages

    Each input on the M30 has its own individual text message, plus there is general machine identification message, this is to allow you to Text Diallereasily differentiate between multiple machines.

    When an alarm or alarms are activated you will receive a message for each active alarm, e.g. if 4 alarms/channels where active you would receive 4 messages.

    So instead of a “channel 1“alarm message you will receive a more useful “This is Sunningdale Landfill, High temperature in boiler 1” message.

    The M30 Dialler features;

    The M30 is built and designed by us in the UK, so if there is a special feature or function you need for your application please let us know and normally we can get the feature added to the M30.

    • 4,8,16 & 56 Individual Alarm inputs.
      • Normally Open or Normally Closed alarm inputs.
      • Each with their own Speech and or SMS message.
    • User Recordable Real Speech alarm messages.
    • SMS Text Messages.
    • 3 individual alarm callout groups / rosters each can have up to 5 telephone/SMS/ mobile/pager numbers (expandable).
    • 1 additional Emergency group / roster.
      • Your emergency group of telephone numbers can be permanently linked to a channel, so they only get called when that channel is activated. I.e. if channel 1 is your fire alarm you can set it up to call the fire brigade while all the other channels call the standard alarm callout group.
    • GSM and or PSTN connections.
    • Remote Interrogation.
      • You can phone the M30 from any phone at any time to check the current status of the alarm inputs.
    • Integrated Mains Failure.
    • Integrated Low battery Alarm.
    • Fully menu and keypad driven..
    • 24hr + Battery Backup.
    • Industrial IP56 Enclosure.

    The above is not a complete list of all the avaible features but just a selection of the highlights, visit the M30 Speech Dialler Standard and Optional features pages for a complete set or contact us for pricing.


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  • M60 Alarm Dialer 2:41 pm on April 2, 2013 Permalink |
    Tags: , , , , , , , GSM phone Network, , ,   

    GSM Alarm Dialler 

    GSM Alarm Dialler with Voice and SMS

    GSMThe M30 GSM Alarm Dialler is an industrial / commercial unit designed for operating in harsh environments. The M30 comes with all the features you would expect from an industrial unit including; 4 to 56 independent inputs each with their own user recordable speech or SMS message and integrated 24+ hour battery backup  to name a few –  see the standard features page for a full list.

    Speech & SMS

    The M30 Dialler now supports both Speech and SMS alarm messages. This can be individually configured for each Dialout. E.g. Dialout 1 to send a speech message to a land line, Dialout 2 to send a speech message to a mobile and Dialout 3 to send an SMS to a mobile.

    GSM & PSTN

    Unlike all other GSM Alarm diallers the M30 also has a PSTN connection, meaning if you wish, you can setup your unit to use the GSM network as a backup connection. I.e. The M30 will monitor your PSTN land line; if it fails or is cut it will automatically switch to the GSM network.


    Below is a small subsection of the features that are available on the M30;

    • 4,8,16 & 56 Individual Alarm Inputs.GSM Alarm Dialler
    • Individual Speech Messages for each input.
    • Individual SMS Messages for each input.
    • PSTN & GSM Options.
    • Internal Mains Failure Alarm Sensor.
    • 24+ Hour Internal Battery Backup.
    • Fully Menu and Keypad Driven.
    • IP56 Industrial Rated Enclosure.

    If you would like more information or help on the features of the M30 please visit the standard or optional features pages or contact us directly.

    The M30 is designed and built by us in the UK so if there are any special features you require for your application, we will normally be happy to create them for you.

     If you have any questions or would like pricing please contact us.




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  • M60 Alarm Dialer 11:00 am on February 25, 2013 Permalink |
    Tags: , GSM phone Network, Heavy Duty GSM Auto Dialers,   

    Heavy Duty GSM Auto Dialer 

    Heavy Duty GSM Auto Dialer

    The M30 is a Heavy Duty Alarm Autodialer that can work over both the GSM and PSTN phone networks. It is specifically designed for use in hash industrial and commercial environments and comes with all the features that you would expect from a Heavy Duty Auto Dialer.

    Including 4,8,16 and 56 separate inputs, IP65 enclosure, integrated 24 hr battery backup, spike and surge protection onHeavy Duty GSM Auto Dialer all inputs, Military quality components and various backup options.


    Voice over GSM

    The GSM Converter Module allows the M30 to use a GSM mobile connection to send and receive voice calls; this is in addition to a PSTN connection.

    The Module comes with a separate dedicated internal battery backup and is designed as a separate dedicated unit so it can be installed in the best location for a signal, which is often not the best location for installing an M30.

    This Module can be used either to provide a dedicated GSM line if there is no PSTN line available or can be used as a backup device. The GSM module can monitor a connected PSTN line; if that line fails for any reason, the GSM module will automatically switch the M30 to the GSM line.

    Visit the GSM Upgrade page for more information.

     GSM Auto Dialer

    SMS over GSM

    This module works in addition to the standard PSTN and GSM voice modules. It allows you when configuring the unit to specify whether an alarm call recipient gets a Voice message or an SMS.

    If you specify SMS, the recipient will receive an individual SMS for each active alarm channel.

    Each channel has a unique configurable text message, so you are not stuck with standard text e.g. “Fire in hanger 1” instead of “Channel 1 Alarm” etc.

    Visit the SMS Upgrade page for more information.


    M30 Auto Dialer Features include;

    • 4,8,16 or 56 individual alarm inputs.
    • Integrated Backup Battery.
    • PSTN Telephone Line failure sensing (optional).
    • GSM Network dialing and backup (optional).
    • Individual Real Speech Messages.
    • Individual SMS alarm text messages (optional).
    • Fully menu and keypad driven.
    • 999 Approved.


    Check out all of the M30’s features on the Standard Features and Options Features Pages.


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  • M60 Alarm Dialer 12:30 pm on October 22, 2012 Permalink |
    Tags: , GSM phone Network,   

    How to turn off the answer machine on your mobile phone sim card 

    If you are putting  a mobile phone sim card into a GSM Autodialler you must first disable the Answer Phone otherwise you when ever you try to interrogate the GSM Autodialler or cancel it you will get the answer phone rather than the Autodialler.


    • To turn the answer phone off:
    • Dial 1210 and press send.
    • To turn the answer phone on:
    • Dial 1211 and press send.


    • To turn the answer phone off or on:
    • Contact customer services on 150 ask them to turn it on or off.
    • Some handsets allow you to adjust the settings from the menus.


    • To turn the answer phone off:
    • Dial 1760 and press send.
    • To turn the answer phone on:
    • Dial 1750 and press send.


    • To turn the answer phone off or on:
    • Contact customer services on 1913 ask them to turn it on or off.
    • Some handsets allow you to adjust the settings from the menus.

    For more information or help contact us or visit the GSM or SMS Page

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  • M60 Alarm Dialer 3:38 pm on September 26, 2012 Permalink |
    Tags: , , GSM phone Network, ,   

    What advantages does the SMS Autodialler Module Give me? 

    What advantages does the SMS Autodialler Module Give me?

    The module uses the GSM networks rather than the land line networks to send SMS messages, so it acts as an automatic line backup incase the lanSMS Autodiallerd line has failed, is in use or has been cut.
    As the module allows you to select whether you would like the recipient to receive a voice or SMS message it creates a much more flexible system, with uses outside of the standard communication of alarms.
    For Example;

    • Keep a permanent record of all onsite alarms.
    • Integrate an onsite pager system.
    • Setup channels to “Alert” rather than “Alarm”.
    • Visual alarm messages for the deaf or hard of hearing.


    The SMS Upgrade Module is “quad band” meaning it will work in Europe and also most of North & South America Plus  Africa  and Australasia.

    For more information please contact us or visit the SMS Module page.

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  • M60 Alarm Dialer 11:30 am on August 31, 2012 Permalink |
    Tags: , GSM phone Network, , , ,   

    Wireless Alarm Autodialler 

    Wireless Alarm Autodialler


    Sometimes it can be more convenient to have a Wireless Alarm Autodialler instead of a wired one connected to the PSTN networks. Our Wireless Autodialler uses the GSM mobile networks in order to send and receive alarm messages.

    Wireless systems do have a number of advantages over a standard wired system;

    • Where it is not possible to get a PSTN landline installed.
    • Where the cost is prohibitive to get a landline installed.
    • Can be used in a temporary installation.
    • Can be used where the item being monitored is regularly moved.
    • Where there is high risk that a land line might fail either because of nature or due to malicious damage.


    We offer two different types of wireless system;

    GSM Dialler Converter Module

    This module allows you to have the best of both worlds, you can either just use the GSM wireless networks to send real speech voice alarm messages or switch to them if the land line fails or is cut.

    SMS Module

    This module allows you send SMS text messages alerting your on call personal there is a problem on site.


    When opting for a wireless system instead of a wired system you do need to be aware they are not typically as reliable as a landline PSTN system. The GSM networks do not have the same operating capacity as PSTN phone networks. That is why at peak times e.g. New Year you cannot get a call out. Governments also have the right to shut down the GSM networks in times of national emergency or when they are performing sensitive operations.

    The GSM networks are also more susceptible to being disrupted by local electrical interference.



    For more information please Contact Us or visit our GSM Dialler Module page or our SMS Alarm Dialler Page

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  • M60 Alarm Dialer 11:32 am on August 13, 2012 Permalink |
    Tags: , , , , , GSM phone Network, , ,   

    What is a GSM Alarm Dialler? 

    What is a GSM Alarm Dialler?

    GSM Alarm Diallers are fairly new to the market (i.e. the last 8 years or so) but in that time have shown themselves to be very useful and convenient either as an alternative to a standard Alarm Dialler or as a backup device.

    In situations where it is not practically or financially viable to get a land line installed or where there is a high chance someone might try to block the line a GSM Dialler can be ideal.

    A GSM Alarm Dialler is essentially the same as Landline Version but accepts a sim card and uses the GSM networks to make and receive alarm calls rather than PSTN land lines.

    Not all GSM Diallers are equal most are very cheap and are not designed to cope with commercial or industrial use, nor will they have the features a business might require i.e. multiple dial out lists for different staff rotas. For example the Commercial M30 Autodialler by Packs Infotel can use both Landlines and the GSM network, i.e. The M30 can use the GSM networks all the time or the M30 can use the Land Line networks and only switch to the GSM / Mobile networks if the land line fails.


    But you do need to be bare in mind that GSM / Mobile networks are typically less reliable than a fixed land line, as they are more susceptible to weather and local conditions and have a smaller network capacity. E.g. during peak times the mobile networks often become clogged and fall over. Governments also have the power to turn off or disrupt the GSM and or Mobile networks in an emergency.

    Because of this if you application is critical we would recommend where ever possible to use a land line as the primary medium and use the GSM networks as a backup.


    For more information visit the M30 GSM Autodialler Page,  GSM Module Page or Contact Us

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  • M60 Alarm Dialer 12:35 pm on July 30, 2012 Permalink |
    Tags: , GSM phone Network, Message,   

    SMS Alarm Messages 

    The M30 Auto Dialler can now send SMS Alarm Messages instead of or as well as Real Speech Messages.


    The upgrade is available to be supplied with a new Auto Dialler or as a retro upgrade to a currently installed machine.


    This is ideal for people who want a visible alarm message instead of an audible message or for logging alarms.


    But you need to bare in mind that SMS messages are not a guaranteed service i.e. the message might arrive instantly, in 5 minutes or 5 hours. Also if your phone is out of reception when the SMS message is sent very often there is an extended delay for delivery.



    For more information visit the SMS Alarm Auto Dialler page

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  • M60 Alarm Dialer 3:34 pm on July 24, 2012 Permalink |
    Tags: , bands, Frequencys, GSM phone Network   

    GSM Frequency Bands for Alarm Dialers 

    GSM Frequency Bands for Alarm Dialers

    Europe & the USA operate on different Frequencies or Bands.

    GSM 900 / GSM 1800 MHz are used in most parts of the world: Europe, Asia, Australia, Middle East, Africa.
    GSM 850 / GSM 1900 MHz are used in the United States, Canada, Mexico and most countries of S. America.


    A USA “Dual Band” Alarm Dialer or phone will not work in Europe, Asia, or Australia.

    A Europe “Dual Band” Alarm Dialer or phone will nor work in the USA, Canada or Mexico.

    A “Tri-Band” Alarm Dialler has three GSM bands 900/1800/1900 MHz or 850/1800/1900 MHz

    A “Quad Band” Alarm Dialler supports the four main GSM frequencies so will work in both the USA and Europe.




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  • M60 Alarm Dialer 12:42 pm on July 2, 2012 Permalink |
    Tags: Alarm Cancellation, GSM phone Network,   

    0 Key Alarm Cancellation Autodialler Software Upgrade 

    The M30 Autodialler ‘0’ key cancellation software upgrade provides the following additional feature to the standard M30.

    On a standard M30 when you want to acknowledge / cancel an active alarm. i.e. stop the M30 from calling anyone else on the current roster/dial out list, you phone the M30 back on the PSTN / Land Line or GSM phone number it is connected to, the M30 answers and acknowledges that the alarm has been cancelled.

    With the ‘0’ key upgrade you can cancel the alarm while you are listening to the alarm call. E.g. The M30 phones you to report there is a mains failure on site, during the call you press the ‘0’ key on your phones keypad, the M30 will hang up on you and cancel any further alarm calls.

    As per a standard machine if another alarm becomes active or the current alarm goes and comes back again the M30 will start calling out again.

    The software is currently available for nearly all 4, 8, 16 & 56 channel/input machines.

    As per all our software and hardware upgrades they can be customized to your exact needs.

    For more information please check out our Autodialler Optional Features page or Contact Us

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