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Updates from November, 2013 Toggle Comment Threads | Keyboard Shortcuts

  • M60 Alarm Dialer 2:38 pm on November 19, 2013 Permalink |
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    CTR Channel to Roster Software Upgrade 

     CTR Channel to Roster Software Upgrade

    On a Standard M30 on when dialing it will select the Duty Roster set by the User (1,2 or 3). The current Duty Roster selected is shown on the top right of the LCD display (e.g. R1, R2, R3).

    CTR Channel to Roster Software Upgrade

    CTR Channel to Roster Software Upgrade

     

    The Channel to Roster software works differently. When an alarm becomes active, instead of the M30 dialling out on one of the Duty Rosters, the M30 will automatically select a Roster linked to that alarm channel.

    So for Example;

    If Channel 1 is activated it will dial Roster 1.

    If Channel 5 is activated it will dial Roster 5.

    If Channel 10 is activated it will dial Roster 10 etc.

    This software upgrade is great for when you need to communicate different alarms to different people for example the fire brigade for the fire alarm and the maintenance department for the Air Conditioning in the server room.

    This new feature is available either as an option on a new M30 or as a simple software upgrade on a current machine.

    For more information and pricing on the C2R Software Upgrade please contact us

     
  • M60 Alarm Dialer 3:22 pm on May 17, 2013 Permalink |
    Tags: , , , , , , Multi Channel,   

    Multi Channel Active Alert Feature 

    Multi Channel Active Alert Feature

    As of the Summer of 2013 we have added another new feature to our M30 Alarm Dialler, the ability to setup a default “Multi Channel Active” alert message.Multi Channel Alarm Dialer

    On a standard M30 when you get an alarm call, the M30 will play a message detailing every current active alarm, this can take a while if there are lots of active alarms, especially on a 16 or 56 channel machine.

    With the “Multi Channel Active” feature if more than 4 (default is 4 but is alterable) channels/inputs are active the M30 will play a short user recordable message e.g. “There are Multiple Alarms Active, call back or interrogate for more information”.

    If you want to know exactly what channels are active you just have to phone the M30 back to cancel the alarm or perform a standard integration, and as per a normal machine the M30 will list all the active channels.

    This new feature is available either as an option on a new M30 or as a simple software upgrade on a current machine.

    For more information and pricing on the Multi Channel Active Alert Feature please contact us

     
  • M60 Alarm Dialer 2:14 pm on March 14, 2013 Permalink |
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    SMS Text Message Feature 

    SMS Text Message Feature

    As of the winter of 2012/13 we have added another new feature to our M30 Alarm Dialler, the ability to send SMS messages in addition to the standard voice messages.

    SMS Text Message Feature

    Each input/channel on the M30 can be configured with a user defined text message of around 25 ASCII characters – so instead of a recipient getting a useless “channel 1” alarm they can receive a useful “Mains Failure Boiler one” message.

    This feature is in addition to the standard voice message option so you can still setup and send user recordable voice messages over the PSTN networks or over the GSM networks with the GSM converter.

     

     

    Setup

    Setting up your M30 is very simple; while entering your alarm contacts phone numbers you can select whether the recipient should get a SMS or a voice message.SMS Text Message Display

    The station identification is a maximum of 31 ASCII Characters.

    All inputs can have an individual identifying text message of up to 25 ASCII characters.

     

    Operation

    When the M30 detects an active alarm/s it will send an individual SMS message for each active input to the predefined recipients. E.g. if 4 inputs are active then the on call engineer would get 4 SMS’s.

     

    Message Example

    Each SMS message is created from the M30’s Station ID (in <> brackets) and the inputs individual message and then followed by an *End of Message*.

    E.g. If channel 1 is in alarm the M30 will send a text message as follows:SMS Text Message

    <Packs Infotel Office> Channel 1 Alarm Condition *End of Message*

    or

    <Sunningdale Landfill> Mains Failure Boiler one *End of Message*

    For more information of the SMS upgrade visit the SMS Feature page or the SMS section on our Blog.

     
  • M60 Alarm Dialer 11:53 am on September 21, 2012 Permalink |
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    How to change the Model 30 Alarm Dialler Software 

    How to change the Model 30 Alarm Dialler Software

    The software that controls the M30 can be found on the CPU board, located on the back of the M30 membrane/front panel.
    IMPORTANT: Before changing the M30 software ALL power MUST be disconnected from the M30. To do this first remove the
    Mains power, this could be done at the source, or by simply pulling out the fuse holder located on the Mains block inside the
    M30.
    It should be noted that the M30 still has power (I.e. The display is still showing information). This is due to the battery back-up
    inside the M30. To disconnect the battery back-up simply press the OFF button located on the Power Supply board, as shown
    in the diagram below, (N.B. The termination plate needs to be removed before access can be made to the mains block and OFF
    button).
    When all power has been removed from the M30, there will be NO input indicators lit and the LCD display will be blank, the
    software can now be safely changed.

    M30 Alarm Dialler

    To obtain access to the software remove the 4 retaining screws shown in the diagram above. The Membrane can now be
    removed from the chassis. (Note: there is a cable that connects the CPU to the Power supply, this does not need to be
    disconnected, but it may be easier to fit the software by removing the cable from the CPU board).
    The software is stored in the EPROM and can be located by a White label clearly showing the current software version.
    Below is an example of an EPROM with the software version M30V40STD8, yours may well be different.

    M30 Software EpromBefore removing the old software, note the direction the small notch at the top of the EPROM is facing. Now using a small
    screwdriver, remove the old software and replace it with the new software, ensuring that the notch is facing in the same
    direction as the old software.
    The M30 can now be put back together, I.e. reconnecting the ribbon cable (if removed), placing the CPU/membrane back in to
    the chassis, re-inserting the retaining screws. Once done the only thing left to do is reconnect the Mains and allow the M30 to
    re-initialise.

    IMPORTANT: It is absolutely vital that the M30 is now tested for all events. (I.e. All alarms are checked and the M30 is tested
    for dialling out, and interrogation.

    IF THE M30 HAS THE KEYPAD FACILITY, THE TELEPHONE NUMBERS WILL NEED TO BE RE-ENTERED.

     

     
  • M60 Alarm Dialer 12:35 pm on July 30, 2012 Permalink |
    Tags: , , Message,   

    SMS Alarm Messages 

    The M30 Auto Dialler can now send SMS Alarm Messages instead of or as well as Real Speech Messages.

     

    The upgrade is available to be supplied with a new Auto Dialler or as a retro upgrade to a currently installed machine.

     

    This is ideal for people who want a visible alarm message instead of an audible message or for logging alarms.

     

    But you need to bare in mind that SMS messages are not a guaranteed service i.e. the message might arrive instantly, in 5 minutes or 5 hours. Also if your phone is out of reception when the SMS message is sent very often there is an extended delay for delivery.

     

     

    For more information visit the SMS Alarm Auto Dialler page

     

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