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  • M60 Alarm Dialer 4:24 pm on April 22, 2013 Permalink |
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    GSM Speech and Text Dialler 

    GSM Speech and Text Dialler

    The M30 is an industrial GSM Speech and Text Dialler specifically built for harsh and commercial environments.

    The M30 is used around the world by a large variety of companies to protect and monitor an array of situations including High / Low Temperatures, Freezer / Fridge Failures, Power Failures, Equipment Failures, Process Failures, High / Low Water Levels, High / Low Pressures, Security Systems, Building Management, Lone Worker Alarms, Computer Server Rooms, Human Life Support, Horticulture & Livestock Protection.GSM Speech and Text Dialler

    As an industrial designed unit, it comes with all the features you might expect including, 4,8,16 and 56 individual inputs – each input has its own real speech and or SMS message, GSM and or PSTN network connections, 24 hour plus battery backup, and an IP56 enclosure.

    GSM and or PSTN

    The M30 can use both the GSM mobile phone networks and also the PSTN land line networks to send out alarm messages.

    The GSM can be setup either as a permanent communication medium or act as a backup incase the PSTN landline is cut or has failed.

    GSM Speech

    Each input on the M30 has its own user recordable real speech message not a prerecorded or robotic voice; you can setup the unit to say what ever you wish. There is also a general machine identification message to allow you to easily differentiate between multiple machines and also to comply with BT regulations.

    SMS Text messages

    Each input on the M30 has its own individual text message, plus there is general machine identification message, this is to allow you to Text Diallereasily differentiate between multiple machines.

    When an alarm or alarms are activated you will receive a message for each active alarm, e.g. if 4 alarms/channels where active you would receive 4 messages.

    So instead of a “channel 1“alarm message you will receive a more useful “This is Sunningdale Landfill, High temperature in boiler 1” message.

    The M30 Dialler features;

    The M30 is built and designed by us in the UK, so if there is a special feature or function you need for your application please let us know and normally we can get the feature added to the M30.

    • 4,8,16 & 56 Individual Alarm inputs.
      • Normally Open or Normally Closed alarm inputs.
      • Each with their own Speech and or SMS message.
    • User Recordable Real Speech alarm messages.
    • SMS Text Messages.
    • 3 individual alarm callout groups / rosters each can have up to 5 telephone/SMS/ mobile/pager numbers (expandable).
    • 1 additional Emergency group / roster.
      • Your emergency group of telephone numbers can be permanently linked to a channel, so they only get called when that channel is activated. I.e. if channel 1 is your fire alarm you can set it up to call the fire brigade while all the other channels call the standard alarm callout group.
    • GSM and or PSTN connections.
    • Remote Interrogation.
      • You can phone the M30 from any phone at any time to check the current status of the alarm inputs.
    • Integrated Mains Failure.
    • Integrated Low battery Alarm.
    • Fully menu and keypad driven..
    • 24hr + Battery Backup.
    • Industrial IP56 Enclosure.

    The above is not a complete list of all the avaible features but just a selection of the highlights, visit the M30 Speech Dialler Standard and Optional features pages for a complete set or contact us for pricing.


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  • M60 Alarm Dialer 10:13 am on March 19, 2013 Permalink |
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    SMS Dialler 

    SMS Dialler

    The Packs Infotel M30 SMS Dialler is a purpose built and designed machine for the types of harsh environments typically found in industrial and commercial applications.

    THe M30 comes with 4,8,16 or 56 individual inputs as well as all the standard features you would expect from an industrial SMS Dialler including  24 hour battery backup.

    The M30 is used all over the world in a diverse collection of applications such as Pharmaceutical, Power Generation, Security, Cold Storage, Oil / Gas Refineries, Building Management, Food production, Industrial Process Monitoring as well as the protection of humans and livestock.


    SMS Text Messages

    Each individual input of the M30 from 4 to 56 inputs has its own SMS message that is user configurable to about 25 ASCII characters plus each M30 has a station identification, this gives you an easy way to identify from which machine the SMS arrived.SMS Dialler Text Message

    When the M30 goes into alarm and sends the SMS messages to the predefined contact list the end user will receive an individual text message for each input/channel that is in alarm. So for instance if inputs/channels 1, 2, 3 and 4 were active the recipient would get four SMS messages.


    SMS and or Real Speech Messages over PSTN or GSM networks.

    The M30 is unique as it allows you the flexibility of not just sending SMS messages but voice messages as well.

    With the M30 you can also send user recordable real speech voice messages over a connected PSTN land line connection or with an optional module send them over the GSM networks as well.


    The SMS Dialler version of the M30 comes with the same standard features such as

    • 4, 8, 16 or 56 independent alarm inputs.
    • 3 separate Rosters (dial out lists).SMS Dialler
    • SMS and or Real Speech Messages over PSTN or GSM networks.
    • Integrated battery backup.
    • Integrated Mains Failure.
    • Integrated Alarm output.
    • Fully Menu and keypad driven.
    • Industry standard IP56 enclosure.


    The above list is not definitive, also as the M30 is designed and built by ourselves in the UK if there is a feature or function you need for your particular applications then please let us know as we can normally create it for you.


    For more information or pricing on our M30 Auto Dialer please contact us or visit the SMS Dialler page on our site.


    There is also a now a dedicated SMS section on our Blog.


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  • M60 Alarm Dialer 2:14 pm on March 14, 2013 Permalink |
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    SMS Text Message Feature 

    SMS Text Message Feature

    As of the winter of 2012/13 we have added another new feature to our M30 Alarm Dialler, the ability to send SMS messages in addition to the standard voice messages.

    SMS Text Message Feature

    Each input/channel on the M30 can be configured with a user defined text message of around 25 ASCII characters – so instead of a recipient getting a useless “channel 1” alarm they can receive a useful “Mains Failure Boiler one” message.

    This feature is in addition to the standard voice message option so you can still setup and send user recordable voice messages over the PSTN networks or over the GSM networks with the GSM converter.




    Setting up your M30 is very simple; while entering your alarm contacts phone numbers you can select whether the recipient should get a SMS or a voice message.SMS Text Message Display

    The station identification is a maximum of 31 ASCII Characters.

    All inputs can have an individual identifying text message of up to 25 ASCII characters.



    When the M30 detects an active alarm/s it will send an individual SMS message for each active input to the predefined recipients. E.g. if 4 inputs are active then the on call engineer would get 4 SMS’s.


    Message Example

    Each SMS message is created from the M30’s Station ID (in <> brackets) and the inputs individual message and then followed by an *End of Message*.

    E.g. If channel 1 is in alarm the M30 will send a text message as follows:SMS Text Message

    <Packs Infotel Office> Channel 1 Alarm Condition *End of Message*


    <Sunningdale Landfill> Mains Failure Boiler one *End of Message*

    For more information of the SMS upgrade visit the SMS Feature page or the SMS section on our Blog.

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  • M60 Alarm Dialer 1:03 pm on March 12, 2013 Permalink |
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    Auto Dialer with text message 

    Auto Dialer with SMS text message

    The M30 Alarm Auto Dialer is a commercial SMS dialer designed specifically for industrial and harsh environments including the monitoring and protection of humans and livestock.

    The M30 is the tenth type of machine we have built since 1958; during that time we have incorporated many features that have been requested by customers probably making the M30 the most user friendly and feature comprehensive auto dialer on the market.Auto Dialer with text message

    The M30 comes in 4,8,16 and 56 separate input/channel versions and can send either Real Speech messages or SMS text messages to the setup emergency contacts; this allows you to easily differentiate between an alarm call and an alert.


    Text Messages / SMS messages

    The M30 provides the user with a customisable text message for each input / channel – this means that not only can you easily differentiate between the alarms but you are not stuck with a generic “channel 5 alarm condition”, you can setup a more useful “Fire in hanger 2”.

    When the M30 detects an active alarm condition it will automatically transmit an individual message for each active alarm channel.Alarm Text Message Example For example if 4 inputs are active you will receive 4 messages.

    Voice and/or Text Messages

    When setting up your machine you can easily specify the type of alarm message each contact will receive e.g. an SMS message or a Real Speech voice message, it is your choice.

    M30 Features;

    • 4,8,16 and 56 individual inputs.Alarm Dialler with text message
    • PSTN and GSM options.
    • Fully LCD and menu driven.
    • Remote Interrogation.
    • Integrated 24 hr + battery backup
    • Integrated mains failure
    • Industrial IP56 rated enclosure.

    The above list is not definitive and there are many more standard and optional features available. Also because the M30 is designed and built in the UK by ourselves if there is a special function you need, we can normally design and incorporate it into your new machine.



    For more information or pricing on the M30 Auto Dialer please contact us or visit the SMS Dialer section on our site.

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