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  • M60 Alarm Dialer 3:22 pm on May 17, 2013 Permalink |
    Tags: , , , , Hints & Tips, , Multi Channel,   

    Multi Channel Active Alert Feature 

    Multi Channel Active Alert Feature

    As of the Summer of 2013 we have added another new feature to our M30 Alarm Dialler, the ability to setup a default “Multi Channel Active” alert message.Multi Channel Alarm Dialer

    On a standard M30 when you get an alarm call, the M30 will play a message detailing every current active alarm, this can take a while if there are lots of active alarms, especially on a 16 or 56 channel machine.

    With the “Multi Channel Active” feature if more than 4 (default is 4 but is alterable) channels/inputs are active the M30 will play a short user recordable message e.g. “There are Multiple Alarms Active, call back or interrogate for more information”.

    If you want to know exactly what channels are active you just have to phone the M30 back to cancel the alarm or perform a standard integration, and as per a normal machine the M30 will list all the active channels.

    This new feature is available either as an option on a new M30 or as a simple software upgrade on a current machine.

    For more information and pricing on the Multi Channel Active Alert Feature please contact us

     
  • M60 Alarm Dialer 10:13 am on March 19, 2013 Permalink |
    Tags: , , , Hints & Tips, , , , , , , , , ,   

    SMS Dialler 

    SMS Dialler

    The Packs Infotel M30 SMS Dialler is a purpose built and designed machine for the types of harsh environments typically found in industrial and commercial applications.

    THe M30 comes with 4,8,16 or 56 individual inputs as well as all the standard features you would expect from an industrial SMS Dialler including  24 hour battery backup.

    The M30 is used all over the world in a diverse collection of applications such as Pharmaceutical, Power Generation, Security, Cold Storage, Oil / Gas Refineries, Building Management, Food production, Industrial Process Monitoring as well as the protection of humans and livestock.

     

    SMS Text Messages

    Each individual input of the M30 from 4 to 56 inputs has its own SMS message that is user configurable to about 25 ASCII characters plus each M30 has a station identification, this gives you an easy way to identify from which machine the SMS arrived.SMS Dialler Text Message

    When the M30 goes into alarm and sends the SMS messages to the predefined contact list the end user will receive an individual text message for each input/channel that is in alarm. So for instance if inputs/channels 1, 2, 3 and 4 were active the recipient would get four SMS messages.

     

    SMS and or Real Speech Messages over PSTN or GSM networks.

    The M30 is unique as it allows you the flexibility of not just sending SMS messages but voice messages as well.

    With the M30 you can also send user recordable real speech voice messages over a connected PSTN land line connection or with an optional module send them over the GSM networks as well.

     

    The SMS Dialler version of the M30 comes with the same standard features such as

    • 4, 8, 16 or 56 independent alarm inputs.
    • 3 separate Rosters (dial out lists).SMS Dialler
    • SMS and or Real Speech Messages over PSTN or GSM networks.
    • Integrated battery backup.
    • Integrated Mains Failure.
    • Integrated Alarm output.
    • Fully Menu and keypad driven.
    • Industry standard IP56 enclosure.

     

    The above list is not definitive, also as the M30 is designed and built by ourselves in the UK if there is a feature or function you need for your particular applications then please let us know as we can normally create it for you.

     

    For more information or pricing on our M30 Auto Dialer please contact us or visit the SMS Dialler page on our site.

     

    There is also a now a dedicated SMS section on our Blog.

     

     
  • M60 Alarm Dialer 2:14 pm on March 14, 2013 Permalink |
    Tags: , , , Hints & Tips, , , , , , , , , ,   

    SMS Text Message Feature 

    SMS Text Message Feature

    As of the winter of 2012/13 we have added another new feature to our M30 Alarm Dialler, the ability to send SMS messages in addition to the standard voice messages.

    SMS Text Message Feature

    Each input/channel on the M30 can be configured with a user defined text message of around 25 ASCII characters – so instead of a recipient getting a useless “channel 1” alarm they can receive a useful “Mains Failure Boiler one” message.

    This feature is in addition to the standard voice message option so you can still setup and send user recordable voice messages over the PSTN networks or over the GSM networks with the GSM converter.

     

     

    Setup

    Setting up your M30 is very simple; while entering your alarm contacts phone numbers you can select whether the recipient should get a SMS or a voice message.SMS Text Message Display

    The station identification is a maximum of 31 ASCII Characters.

    All inputs can have an individual identifying text message of up to 25 ASCII characters.

     

    Operation

    When the M30 detects an active alarm/s it will send an individual SMS message for each active input to the predefined recipients. E.g. if 4 inputs are active then the on call engineer would get 4 SMS’s.

     

    Message Example

    Each SMS message is created from the M30’s Station ID (in <> brackets) and the inputs individual message and then followed by an *End of Message*.

    E.g. If channel 1 is in alarm the M30 will send a text message as follows:SMS Text Message

    <Packs Infotel Office> Channel 1 Alarm Condition *End of Message*

    or

    <Sunningdale Landfill> Mains Failure Boiler one *End of Message*

    For more information of the SMS upgrade visit the SMS Feature page or the SMS section on our Blog.

     
  • M60 Alarm Dialer 11:46 am on February 6, 2013 Permalink |
    Tags: Hints & Tips, , Manuals   

    Updated M30 Alarm Autodialler Manuals 

    To welcome in 2013 we have reissued the M30 Installation and Operating Manuals with all the latest features and enhancements that have been made over the last couple of years – Including the SMS Autodialler Upgrade.

    M30 Manuals

    M30 Manuals

    To download or view the new 2013 Manuals go to our Data sheet / Manuals Page or click the links below

     

    2013 M30 Autodialler Installation Manual

     

    2013 M30 Operating Manual

     

     

     

     

    For More Information or help on our M30 Autodialler please Contact us or check out the M30 Autodialler FAQ Page.

     
  • M60 Alarm Dialer 12:30 pm on October 22, 2012 Permalink |
    Tags: , , Hints & Tips   

    How to turn off the answer machine on your mobile phone sim card 

    If you are putting  a mobile phone sim card into a GSM Autodialler you must first disable the Answer Phone otherwise you when ever you try to interrogate the GSM Autodialler or cancel it you will get the answer phone rather than the Autodialler.

    Vodaphone

    • To turn the answer phone off:
    • Dial 1210 and press send.
    • To turn the answer phone on:
    • Dial 1211 and press send.

    Orange

    • To turn the answer phone off or on:
    • Contact customer services on 150 ask them to turn it on or off.
    • Some handsets allow you to adjust the settings from the menus.

    O2

    • To turn the answer phone off:
    • Dial 1760 and press send.
    • To turn the answer phone on:
    • Dial 1750 and press send.

    3

    • To turn the answer phone off or on:
    • Contact customer services on 1913 ask them to turn it on or off.
    • Some handsets allow you to adjust the settings from the menus.

    For more information or help contact us or visit the GSM or SMS Page

     

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