Updates from March, 2013
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SMS Dialler
The Packs Infotel M30 SMS Dialler is a purpose built and designed machine for the types of harsh environments typically found in industrial and commercial applications.
THe M30 comes with 4,8,16 or 56 individual inputs as well as all the standard features you would expect from an industrial SMS Dialler including 24 hour battery backup.
The M30 is used all over the world in a diverse collection of applications such as Pharmaceutical, Power Generation, Security, Cold Storage, Oil / Gas Refineries, Building Management, Food production, Industrial Process Monitoring as well as the protec....... 
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SMS Text Message FeatureSMS Text Message Feature
As of the winter of 2012/13 we have added another new feature to our M30 Alarm Dialler, the ability to send SMS messages in addition to the standard voice messages.
Each input/channel on the M30 can be configured with a user defined text message of around 25 ASCII characters – so instead of a recipient getting a useless “channel 1” alarm they can receive a useful “Mains Failure Boiler one” message.
This feature is in addition to the standard voice message option so you can still setup and send user recordable voice messages over the PSTN networks or over the GSM networks with the GSM converter.
Setup
Setting up your M30....... 
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How to turn off the answer machine on your mobile phone sim cardIf you are putting a mobile phone sim card into a GSM Autodialler you must first disable the Answer Phone otherwise you when ever you try to interrogate the GSM Autodialler or cancel it you will get the answer phone rather than the Autodialler.
Vodaphone
- To turn the answer phone off:
- Dial 1210 and press send.
- To turn the answer phone on:
- Dial 1211 and press send.
Orange
- To turn the answer phone off or on:
- Contact customer services on 150 ask them to turn it on or off.
- Some handsets allow you to adjust the settings from the menus.
O2
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What advantages does the SMS Autodialler Module Give me?What advantages does the SMS Autodialler Module Give me?
The module uses the GSM networks rather than the land line networks to send SMS messages, so it acts as an automatic line backup incase the land line has failed, is in use or has been cut.
As the module allows you to select whether you would like the recipient to receive a voice or SMS message it creates a much more flexible system, with uses outside of the standard communication of alarms.
For Example;
- Keep a permanent record of all onsite alarms.
- Integrate an onsite pager system.
- Setup channels to “Alert” rather than “Alarm”.
- Visual alarm messages for the deaf or har.......
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Wireless Alarm AutodiallerWireless Alarm Autodialler
Sometimes it can be more convenient to have a Wireless Alarm Autodialler instead of a wired one connected to the PSTN networks. Our Wireless Autodialler uses the GSM mobile networks in order to send and receive alarm messages.
Wireless systems do have a number of advantages over a standard wired system;
- Where it is not possible to get a PSTN landline installed.
- Where the cost is prohibitive to get a landline installed.
- Can be used in a temporary installation.
- Can be used where the item being monitored is regularly moved.
- Where there is high risk that a land line might fail either because .......
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What is a GSM Alarm Dialler?
GSM Alarm Diallers are fairly new to the market (i.e. the last 8 years or so) but in that time have shown themselves to be very useful and convenient either as an alternative to a standard Alarm Dialler or as a backup device.
In situations where it is not practically or financially viable to get a land line installed or where there is a high chance someone might try to block the line a GSM Dialler can be ideal.
A GSM Alarm Dialler is essentially the same as Landline Version but accepts a sim card and uses the GSM networks to make and receive alarm calls rather than PSTN land lines.
Not all GSM Diallers are equal most are very cheap and are not designed to cope with commercial or industr.......
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SMS Alarm MessagesThe M30 Auto Dialler can now send SMS Alarm Messages instead of or as well as Real Speech Messages.
The upgrade is available to be supplied with a new Auto Dialler or as a retro upgrade to a currently installed machine.
This is ideal for people who want a visible alarm message instead of an audible message or for logging alarms.
But you need to bare in mind that SMS messages are not a guaranteed service i.e. the message might arrive instantly, in 5 minutes or 5 hours. Also if your phone is out of reception when the SMS message is sent very often there is an extended delay for delivery.
For more information visit the
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GSM Frequency Bands for Alarm DialersGSM Frequency Bands for Alarm Dialers
Europe & the USA operate on different Frequencies or Bands.
GSM 900 / GSM 1800 MHz are used in most parts of the world: Europe, Asia, Australia, Middle East, Africa.
GSM 850 / GSM 1900 MHz are used in the United States, Canada, Mexico and most countries of S. America.
A USA "Dual Band" Alarm Dialer or phone will not work in Europe, Asia, or Australia.
A Europe "Dual Band" Alarm Dialer or phone will nor work in the USA, Canada or Mexico.
A "Tri-Band" Alarm Dialler has three GSM bands 900/1800/1900 MHz or 850/1800/1900 MHz
A "Quad Band" Alarm Dialler supports the four main GSM frequencie.......
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0 Key Alarm Cancellation Autodialler Software UpgradeThe M30 Autodialler '0' key cancellation software upgrade provides the following additional feature to the standard M30.
On a standard M30 when you want to acknowledge / cancel an active alarm. i.e. stop the M30 from calling anyone else on the current roster/dial out list, you phone the M30 back on the PSTN / Land Line or GSM phone number it is connected to, the M30 answers and acknowledges that the alarm has been cancelled.
With the '0' key upgrade you can cancel the alarm while you are listening to the alarm call. E.g. The M30 phones you to report there is a mains failure on site, during the cal.......
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Recycle After Cancellation Autodialler Software UpgradeThe M30 Autodialler Recycle after Cancellation software upgrade provides the following additional feature to the standard M30.
On a standard M30 when you cancel / acknowledge an alarm call the only way that the M30 will dial out again is if another becomes active or the current alarm goes and comes back again.
But in critical applications some business owners managers might want to put in an extra layer of defense against accidental or malicious cancellation - i.e. You receive the call during the night, cancel it, then role over and go back to sleep.
With this .......
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