Alarm dialler for VOIP Phone Systems
The M60 Alarm Dialler for VoIP Phone Systems
As the UK nears the shutdown of the Public Switched Telephone Network (PSTN), organisations relying on traditional alarm diallers are seeking solutions that will remain functional in a digital environment. The M60 Alarm Dialler is a versatile and robust device designed for critical alarm communication with increasing VoIP adoption, the M60 offers an adaptable platform for transitioning to modern telecom networks without compromising safety or reliability.
What Is the M60 Alarm Dialler?
The M60 is an intelligent, multi-channel alarm dialler developed by Packs Infotel, designed to monitor industrial processes, building systems, and other critical equipment. It can be programmed to detect various alarm conditions and automatically notify designated contacts via phone call, SMS, or data messaging. The device is widely used in applications such as water treatment plants, power stations, lift alarms, and building management systems.
The M60 stands out for its high configurability, remote programming capability, and ability to handle multiple alarm inputs (up to 56 channels). Users can assign specific messages to different alarms, ensuring clarity and quick response in an emergency.
Working with VoIP Systems
The M60 Alarm dialler is purposely designed to connect to VoIP / Digital Voice systems. If you have a traditional PSTN lines then the M60 can make the transition to VoIP very straightforward.
The M60 provides multiple options for sending voice and or SMS messages;
- Using VoIP/Digital Voice: The M60 can use an internet connection to send voice alarm messages by utilising VoIP and Digital Voice services. The M60 comes with its own dedicated interface or can connect to a customer’s own VoIP/Digital Voice systems.
- Mobile GSM/4G Interface: For sites without stable internet, the M60 can be connected to a GSM or 4G mobile networks, allowing it to transmit Voice alarm message’s and SMS messages over the mobile network. This also adds resilience in the event of internet or power failure.
- Custom Integration: Packs Infotel offers customised setups and support to help users ensure seamless operation over VoIP, including SIP trunking solutions if required.
Future-Proof and Reliable
The M60’s flexible architecture makes it ideal for transitioning away from the PSTN. With built-in support for battery backup, remote diagnostics, and configurable failover options, it ensures that alarm communications continue uninterrupted — even during outages or network changes.
For organisations preparing for the digital switchover, the M60 dialler is a proven, adaptable, and reliable solution that bridges the gap between legacy infrastructure and modern VoIP-based systems.
The M60 Alarm dialler for VOIP Phone Systems standard features include;
- 4, 8, 16, 32 & 56 individual alarm inputs / channels.
- Individual Speech Messages for each input.
- Individual SMS Messages for each input.
- Fully VoIP and Digital Voice comliant
- Mobile/Cell communication Options.
- Internal Mains Failure Alarm Sensor.
- 48 Hour Internal Battery Backup.
- Fully Menu and Keypad Driven.
- IP56 Industrial Rated Enclosure.
Because the M60 is built by us in the UK if there are any special features you require for your project we can normally create them for you.
The above is only a small subset of the available features on the M60 Alarm dialler for VOIP Phone Systems; for a complete list visit the Standard Features and Optional Features pages or contact us for a quote.
Written by M60 GSM Alarm Dialer
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